Refund Policy

Returns, Refunds & Exchanges

At Life Comfort, we want you to feel confident when shopping with us. If something doesn’t work out, our return process is designed to keep things simple and transparent.

Before You Return an Item

Please check your product as soon as it arrives. If you notice any damage, defect, or incorrect item, contact us before using or assembling the product.

For any return request, the item should be in the same condition in which you received it unless the return is related to a confirmed product defect or delivery damage.

Your Return Period

Eligible items can be returned or exchanged within 20 days after delivery.

Once the 20-day period has passed, a change-of-mind return may no longer be available.

If You Changed Your Mind

If you no longer want an eligible product, you can request a return within 20 days of delivery.
The product must be:

Unused and in resalable condition

Free from stains, odors, damage, or signs of use

Complete with its original parts and accessories

Returned with packaging and tags where applicable

For change-of-mind returns, return shipping or pickup costs are the customer’s responsibility. Original delivery charges are generally not refundable.

If Something Went Wrong With Your Order

If your product arrives damaged, defective, or different from what you ordered, please contact us within 20 days of delivery

Send your order number and, when requested, clear photos or videos showing the issue After reviewing the claim, Life Comfort may arrange a: Replacement, Exchange, Repair, Refund     damage, defect, or incorrect shipment is confirmed, Life Comfort will cover the applicable return shipping cost

Please do not return the product until our team provides return instructions.

Products With Special Return Conditions

Some products require special handling and are therefore not eligible for change-of-mind returns.

These include:

Large furniture items identified as non-returnable

Custom-made or personalized products

Final-sale products

Products specifically marked as non-returnable on their product page

This does not remove your rights if one of these products arrives damaged, defective, or incorrect.

Mattresses & Box Springs

Mattresses and box springs may be returned within 20 days of delivery when they are unused and in their original condition.

If your mattress or box spring arrives damaged, defective, or incorrect, contact us within 20 days so we can review the issue.

Getting Your Return Started

To request a return or exchange, email:

info@lifecomfort.ca

or call: +14167273260

Please include:

Your order number

The item you want to return

The reason for your request

Photos or videos if the item is damaged, defective, or incorrect

Our team normally responds within 2–3 business days with the next steps.

Please wait for our return instructions before shipping anything back.

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