TERMS & CONDITIONS
- General Information
Life Comfort (“we,” “our,” or “us”) is a furniture retailer located at Dixie Outlet Mall, 1250 S Service Rd Unit 97, Mississauga, ON L5E 1V4, Canada. We specialize in selling a variety of furniture products, including but not limited to mattresses, beds, dining tables, coffee tables, and other home furnishings (“Products”).
- Order Acceptance and Pricing
- Order Confirmation: Your order is an offer to purchase a Product, subject to availability and acceptance by us. We may refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or fraudulent activity.
- Pricing: Prices listed on our website are in Canadian Dollars (CAD) and may be subject to change without notice. Prices do not include applicable taxes, delivery charges, or any other fees that may apply.
- Taxes: Applicable federal and provincial taxes will be added to your total order amount at checkout, in accordance with the tax laws of your jurisdiction.
- Payment: We accept payment by credit card, debit card, and other methods available at checkout. All payments must be completed before the order is processed.
- Product Availability and Delivery
- Availability: All Products are subject to availability. In the event that an item is out of stock or unavailable, we will inform you as soon as possible and offer alternative solutions, such as a refund or backorder option.
- Delivery and Shipping: We offer delivery services for Products within Canada. Delivery charges will be calculated based on your location and the size of the Products. Delivery times may vary depending on your location, but we aim to process orders and ship them within [X] business days. Please note that delivery times are estimates and are not guaranteed.
- Delivery Restrictions: We reserve the right to refuse delivery to certain areas or locations. If delivery is not available to your location, we will notify you and cancel your order.
- Returns and Refunds
- Return Policy: We offer a [X]-day return policy for most Products, except for custom or clearance items, which are final sale. Products must be returned in new, unused condition with all original packaging, tags, and receipts. You are responsible for return shipping fees, unless the item is defective.
- Defective Products: If you receive a defective or damaged Product, please contact us within [X] days of receiving the item. We may offer a replacement, repair, or refund depending on the situation.
- Refunds: Refunds will be processed to the original method of payment within [X] business days after the returned Product is received. Shipping fees are non-refundable.
- Warranties
- Manufacturer’s Warranty: Many of our Products come with a manufacturer’s warranty, which covers defects in material or workmanship. The terms of the warranty will vary depending on the manufacturer and product type. Please refer to the warranty information provided with the Product for details.
- Exclusions: Warranties do not cover damages caused by misuse, abuse, normal wear and tear, or accidents.
- Limitation of Liability
- Limitation: Our liability to you for any product defect or breach of these Terms and Conditions is limited to the amount you paid for the defective Product, excluding shipping and handling charges.
- Indemnity: You agree to indemnify and hold Life Comfort, its directors, employees, and agents harmless from any claims, damages, or losses arising from your use of our Products or any violation of these Terms and Conditions.
- Privacy and Data Protection
- Personal Information: We collect personal information, including your name, address, phone number, and payment information, to process orders and deliver Products. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada to protect your privacy.
- Cookies: Our website uses cookies to enhance your experience. By using our website, you consent to the use of cookies in accordance with our Privacy Policy.
- Intellectual Property
All content on our website, including images, descriptions, logos, and text, is protected by intellectual property laws and is the property of Life Comfort. You may not use, reproduce, or distribute any content without our express written permission.
- Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario, Canada, and the laws of Canada applicable therein. Any disputes will be resolved in the courts of Mississauga, Ontario.
- Amendments to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.
By placing an order with Life Comfort, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.